Frequently Asked Questions
Search
Subscribe to NannyTax updates
Subscribe to our mailing list by providing your email below and clicking on “Sign Up Now”. You will receive interesting articles like these in your inbox.
How can NannyTax help me?
Our tiers of service range from taking care of the basics like remitting your payroll taxes to the required governing bodies, to managing every detail of your domestic employment agreement, such as direct depositing your employees pay into their bank account.
Regardless of your package choice, our excellent service stays the same, ensuring your domestic payroll obligations and your provincial standards are met.
For further information, take a look at our service packages to decide which plan best suits your needs!
How much do your services cost?
Our three tiers of service packages cost either $39 per month, $55 per month, or $59 per month plus tax.
I don’t need to pay premiums to the WCB—can I choose a less expensive package?
Yes—we’ll customize our service packages to your unique payroll requirements. All you have to do is contact us, and we’ll iron out the details!
What areas in Canada do you serve?
Our services are available anywhere in the country, including the territories.
Can you help me with absolutely everything related to my nanny or caregiver payroll?
Yes— choose our Genius Package and we will take care of every last detail, including WCB and CRA remittance, and direct depositing paycheques to your nanny or caregiver.
I’m pretty confident handling my domestic payroll. What if I just need help with the math?
You can choose our Starter Package which includes:
- Calculating your tax, CPP, and EI.
- Providing the information needed to remit payments to the CRA
- Generating your T4 and T4 summary
- Alerting you around ten days before your remittance is due
Where can I find references from past customers?
Visit our testimonials page for stories about customers using our services.
I find the CRA and WCB intimidating, can you help me deal with them?
We’ve worked extensively with the CRA and WCB, and will gladly work with them on your behalf!
Simply purchase our Smarter or Genius Package and we’ll remedy any WCB or CRA-related headaches!
I don’t know how to file my WCB premiums, can you do this for me?
Yes—by selecting either the Smarter or Genius Package, we’ll take care of your WCB premiums!
Can you pay my nanny or caregiver on my behalf?
Yes—purchase our Genius Package, and we’ll deposit your nanny’s or caregiver’s paycheque directly into their bank account!
Are there any extra fees if I change my nanny or caregiver?
We’ll complete and submit the Record of Employment (ROE) form for your ex-employee, then enter your new nanny or caregiver into our system – at no added cost!
Why do I get penalized by the WCB even when I’ve paid my premiums?
Because working with the WCB is a two-step process:
Step 1. Report earnings
Step 2. Pay Premiums
Many people receive stiff penalties because they forget to report earnings, even though they’ve paid their premiums.
We hope we’ve cleared everything up for you!
If you have any further questions, feel free to contact us today!